Who We Are

SolidMagnetics is owned and operated by Altabright Inc.
Our website address is: https://solidmagnetics.com/

We provide advanced magnetic component design services, including custom inductor, transformer, and related electromagnetic designs for engineers, hobbyists, and educational institutions.

If you have any questions about this policy, you may contact us at:
📧 [email protected]

Information We Collect

We collect information that you provide directly to us, including:

• Name and email address
• Billing and account information
• Company name (if provided)
• Login credentials for your account
• Payment-related information (processed securely by third parties)
• Design inputs submitted through our forms (electrical, mechanical, and performance requirements)
• Files, messages, or additional project details you choose to submit

When you use our design tools, we may collect detailed technical inputs such as:

• Inductance targets
• Current levels and ripple
• Voltage conditions
• Frequency and switching parameters
• Size constraints
• Core and winding preferences

How We Use Your Information

We use your information to:

• Generate custom magnetic designs and downloadable deliverables
• Provide CAD models, drawings, and BOMs
• Process payments and manage subscriptions
• Create and manage user accounts
• Provide design history and re-download access
• Improve our software, algorithms, and product offerings
• Send transactional messages (receipts, confirmations, updates)
• Send newsletters and product updates (only if you opt in)
• Maintain system security and prevent fraud

Design Data & Generated Files

When you submit a design request, we may store:

• Your input parameters
• Generated design results
• Selected design options
• Downloadable files (CAD, drawings, BOMs)
• Design and download history

Design files and deliverables may be stored using secure cloud storage services, including Amazon S3, and are made accessible to you based on your purchase or subscription status.

We may retain this data to:

• Allow re-download access
• Improve design accuracy and features
• Provide customer support
• Maintain system integrity

Payments

Payments are securely processed by third-party providers such as Stripe.

These providers may collect:

• Payment details
• Billing information
• Device and transaction data
• Cookies or similar technologies for fraud prevention and authentication

We do not store full credit card numbers on our servers.

Accounts & Memberships

If you create an account or subscribe to a plan:

• Your account data is stored within our website database
• Membership status determines access to designs, downloads, and features
• Subscription plans may include usage limits, history access, and priority processing

Forms

When you submit forms (such as design requests or contact forms):

• Data is stored on our website
• Data may be emailed to administrators for processing
• Data may be used to generate design outputs and responses

Email & Marketing

If you opt in, we may send:

• Product updates
• Feature announcements (e.g., transformer design, new core types)
• Educational content
• Promotions

We use services such as MailerLite to manage email communications.

You can unsubscribe at any time using the link in our emails.

Analytics & Tracking

We use analytics tools, including Google Analytics, to understand how visitors use our website.

These tools may collect:

• Pages visited
• Time spent on site
• Device and browser information
• General geographic location (non-precise)

We may also use data from search engines and marketing platforms to improve visibility and reach engineers, developers, and educational users.

Cookies

We use cookies to:

• Maintain login sessions
• Remember user preferences
• Enable account functionality
• Improve performance and usability

Third-party services (such as Stripe and Google Analytics) may also use cookies.

You can control cookie behavior through your browser settings.

Embedded Content

Pages on this site may include embedded content (videos, images, etc.).
These behave the same as visiting the external site directly and may collect data.

Who We Share Your Data With

We may share data with trusted service providers, including:

• Payment processors (Stripe)
• Email platforms (MailerLite)
• Hosting providers (e.g., Bluehost)
• Cloud storage providers (Amazon S3)
• Analytics providers (Google Analytics)

We do not sell your personal data.

Data Retention

We retain data as long as necessary to:

• Provide services and downloads
• Maintain account and purchase history
• Comply with legal and financial requirements
• Prevent fraud and abuse

Design data, transaction records, and account information may be retained for operational and legal purposes.

Your Rights

You may request to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal and operational requirements)

To make a request, contact:
📧 [email protected]

Security

We use reasonable safeguards to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.

Contact

For any questions regarding this Privacy Policy:

📧 [email protected]

SolidMagnetics is built by engineers, for engineers. We are committed to protecting your data while delivering high-quality, production-ready magnetic designs.